Privacy Policy

Effective Date: 10.16.2024

Last Modified Date: 12.16.24

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At the National ABA Service Quality Network (NASQN), we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information in accordance with applicable laws, including the Texas Data Privacy and Security Act, effective July 1, 2024.

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What Type of Information Do We Collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

We collect two types of information:

1. Personal Information: Information that identifies you as an individual, such as:

   - Name

   - Email address

   - Phone number

   - Billing and payment details (e.g., credit card information)

   - IP address and geolocation

   - Professional information, such as your job title or affiliation

2. Non-Personal Information: Data that cannot be used to directly identify you, such as:

   - Browser and device information

   - Page interaction data (e.g., page response times, length of visits to certain pages, etc.)

   - Cookies and other tracking technologies

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How Do We Collect Information?

We collect information in several ways:

- Directly: When you fill out forms, register for events, subscribe to our newsletter, conduct a transaction, or make donations.

- Automatically: When you browse our website, we use cookies and other tracking technologies to collect data about your interactions with the site.

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Why Do We Collect Your Information?

We collect and use your information for the following purposes:

1. To Provide Services: This includes processing donations, event registrations, and other transactions.

2. Communication: To send you updates, newsletters, and marketing communications related to NASQN’s mission and initiatives.

3. Analytics: To analyze how visitors use our website and to improve user experience.

4. Compliance: To comply with legal and regulatory obligations, including responding to data subject requests under applicable laws like the TDPSA.

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How Do We Store, Use, Share, and Disclose Your Information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

- Storage: Your personal data is stored securely through NASQN's data storage systems and third-party service providers like Wix.com. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 - Usage: We use your personal information to process transactions, provide customer support, send you marketing and event-related communications, and perform data analysis.

- Sharing: We do not sell your personal information to third parties. However, we may share it with service providers (e.g., payment processors, email marketing platforms) who are contractually obligated to protect your data.

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How Do We Communicate with Site Visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Your Rights Under the Texas Data Privacy and Security Act (TDPSA)

As a resident of Texas, you have the following rights:

1. Right to Access: You can request to know what personal data we have collected about you and receive it in a readable format.

2. Right to Correct: You may request corrections to inaccuracies in your personal data.

3. Right to Delete: You can request the deletion of your personal data from our systems.

4. Right to Opt-Out: You have the right to opt-out of the sale of your data or its use for targeted advertising or profiling.

5. Right to Non-Retaliation: NASQN will not retaliate against you for exercising any of your privacy rights.

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How Do We Use Cookies and Other Tracking Tools?

We use cookies to enhance your browsing experience by remembering your preferences and understanding how you interact with our website. Third-party services like Google Analytics may also place cookies through our site to collect information about your visit, including your IP address, browser type, and the pages you visit.

You can adjust your cookie preferences or opt-out of cookies by changing your browser settings.

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How Can You Withdraw Your Consent?

If you no longer want NASQN to collect, store, or process your personal information, you can submit your request for deletion or modification of your data via the form link at the bottom of this document.

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User Communities and Public Profiles

NASQN may host user communities where members can interact. Please note that:

- If you join a community, your profile and activity (e.g., posts, comments) will be publicly visible to other users.

- You may opt-out of the community at any time, which will hide your profile and posts, but you will lose access to community features.

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Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Contact Us

If you have any questions, concerns, or requests regarding your personal data or this privacy policy, please submit a contact form.

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This Privacy Policy reflects NASQN’s commitment to transparency and compliance with applicable laws, including the Texas Data Privacy and Security Act (effective July 1, 2024). Your privacy and the security of your data are of utmost importance to us, and we strive to protect it through responsible data handling practices.